TERMS + CONDITIONS

IMPORTANT: By accessing or using any part of the site and purchasing goods, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any products. This website is operated by Tribal Dreaming Jewellery. Throughout the site, the terms “we”, “us” and “our” refer to Tribal Dreaming Jewellery.

SAFETY INSTRUCTIONS
Always supervise while wearing necklace or bracelet/anklet.
Our products are made to be worn and not chewed or placed in the mouth.
Be sure baby can support his/her head before wearing.
Wearing daily will cause wear and tear please discard if the string breaks.
Remove all jewellery while child is sleeping.
Ensure anklet/bracelet fits securely and cannot role over wrist or ankle.
People who may have allergies to metals should avoid wearing jewellery containing sterling silver.
We advise to remove jewellery when bathing and swimming to prevent discoloration and damage.

CARING FOR YOUR TREASURE
Recommended to avoid wearing in chlorinated water or when using soaps or detergents.
High quality Karen Hill Tribe Silver maintains its sparkle with the love of a silver cloth.
Oil wooden beads with coconut oil when you notice they look dry to avoid cracking.
Recharge and cleanse Amber under the SUN and crystals under the MOON.

REFUND POLICY + CUSTOMER CARE
We value our customers and want you to be happy so please email us should you have any concerns or questions about your jewellery hello@tribaldreaming.com.au. Each piece has been handmade with love and is of the highest quality. Please note each item has a natural element so the handmade piece you receive may appear slightly different from the colours and shapes in the photos. Our products include natural and raw wood which is designed to darken when in regular contact with the oil on your skin – your wood will be as individual as you are.
We use Thai Karen Hill Tribe Silver which is unique in design and fine in detail. Its silver content is 97.5-99% compare to sterling silver which is 92.5% silver. The silver is hand crafted by Thai Karen Hill Tribes of Northern Thailand using traditional methods passing from generations-to-generations of hand-tooling, each unique design represents aesthetic excellence and is a reflection of Hill Tribe culture. Because each piece is hand-crafted, minor imperfections and differences in size and appearance are sometimes present, but these only add to the soul and charm of these our jewellery, just like people, no two piece are exactly the same.
We take pride in our pieces and offer a 6 month replacement warranty and require proof if piece is faulty. We offer a 7 day return or exchange policy as long as the item has not been worn or washed (this does not apply to custom designed pieces). Shipping costs on returns are to be covered by the customer unless the item is faulty.

DISCLAIMER
Tribal Dreaming assume no responsibility if any harm should come to the child due to misuse of the product or products. Use of Tribal Dreaming jewellery is at your own risk. Tribal Dreaming Jewellery or any other parties involved in creating, producing, manufacturing or distributing found or linked with this site shall not be liable for any direct or indirect, consequential, incidental, special, punitive or otherwise damages arising out of access or use of this site and its products. Tribal Dreaming products are not intended to diagnose, treat, cure or prevent any disease. The results are the sole responsibility of the wearer.